Data Security

Data Protection

Whether Data at Rest or Data in Transit, ScoreNavigator strives to maximize the security of their members' sensitive data.

Data at Rest

All datastores with customer data, in addition to S3 buckets, are encrypted at rest. Sensitive collections and tables also use row-level encryption. This means the data is encrypted even before it hits the database so that neither physical access, nor logical access to the database, is enough to read the most sensitive information.

Data in Transit

ScoreNavigator uses TLS 1.2 or higher everywhere data is transmitted over potentially insecure networks. We also use features such as HSTS (HTTP Strict Transport Security) to maximize the security of our data in transit. Server TLS keys and certificates are managed by our engineers and are issued from trusted commercial certificcate authorities.

Product Security

Vulnerability Scans help identify potential weaknesses in your network. The results of these scans allow you to prioritize and mitigate the weaknesses that are found before a cyber criminal can exploit them.

Penetration Testing

ScoreNavigator engages with one of the best penetration testing consulting firms in the industry at least annually. Our current preferred penetration testing partner is CyberHunter Solutions.

All areas of the ScoreNavigator Platform and cloud infrastructure are in-scope for these assessments, and source code is fully available to the testers in order to maximize the effectiveness and coverage.

We make summary penetration test reports available via our Trust Report.

Vulnerability Management
ScoreNavigator performs vulnerability scanning at key stages of our Secure Development Lifecycle (SDLC):

Static analysis (SAST) testing of code during pull requests and on an ongoing basis

Software composition analysis (SCA) to identify known vulnerabilities in our software supply chain

Malicious dependency scanning to prevent the introduction of malware into our software supply chain

Dynamic analysis (DAST) of running applications

Network vulnerability scanning on a periodic basis

External attack surface management (EASM) continuously running to discover new external-facing assets

Enterprise Security

ScoreNavigator is committed to company wide security protections, such Endpoint Protection, Security Education, and Identity and Access Management.

Endpoint Protection

All corporate devices are centrally managed and are equipped with mobile device management software and anti-malware protection. Endpoint security alerts are monitored with 24/7/365 coverage. We use MDM software to enforce secure configuration of endpoints, such as disk encryption, screen lock configuration, and software updates.

Security Education

ScoreNavigator provides comprehensive security training to all employees upon onboarding and annually through educational modules. In addition, all new employees attend a mandatory live onboarding session centered around key security principles. All new engineers also attend a mandatory live onboarding session focused on secure coding principles and practices.

ScoreNavigator's security team shares regular threat briefings with employees to inform them of important security and safety-related updates that require special attention or action.

Identity and Access Management

ScoreNavigator employees are granted access to applications based on their role, and automatically deprovisioned upon termination of their employment. Further access must be approved according to the policies set for each application.

Vendor Security
ScoreNavigator uses a risk-based approach to vendor security. Factors which influence the inherent risk rating of a vendor include:

Access to customer and corporate data

Integration with production environments

Potential damage to the ScoreNavigator brand

Once the inherent risk rating has been determined, the security of the vendor is evaluated in order to determine a residual risk rating and an approval decision for the vendor.

Data Privacy

At ScoreNavigator, data privacy is a first-class priority — we strive to be trustworthy stewards of all sensitive data.

View ScoreNavigator's Privacy Policy

Responsible Disclosure

Looking to report a Security Concern?

View ScoreNavigator's Responsible Disclosure page